Dynamic CRM development
CRM Customization
About the Customer
GIOS Technology (GIOS) is having over 25 years’ experience to combine innovative and disruptive thinking with industry and domain expertise to offer their clients end-to-end IT & Business Consulting, Manage Risk and Regulatory Change, Recruitment and Digital & Legacy Application & Infrastructure services that facilitate the ongoing evolution of our clients’ businesses.
Problem Statement
- GIOS was looking for a company to build a Dynamics CRM for Citizen’s Advisory Bureau, UK. Customerwanted automated MSCRM 4.0 Administration to performed using a plugin for automated user creation, site and BU based on certain conditions like bureau location, site location.
- Replace the existing Legacy Application “Citizen Advice Management system (CASE)”.
- Provide enhanced features to end-users.
- Follow best practices of CRM for custom features.
Solutions Delivered
- Dynamics CRM project is designed and developed for Citizen’s Advisory Bureau, the UK and this project is the replacement of the existing Legacy Application “Citizen Advice Management system (CASE)”, the earlier legacy application was developed using VB 6.0 and the Proposed Case Management system was based on Microsoft Dynamics CRM 4.0 Service Module to meet the requirements of Client.
- Developed Excel To PETRA tool to import complex excel data into MS CRM 4.0, this tool was developed using .net framework and MS CRM 4.0 web services to import uncategorized data in worksheet properly inserted as MSCRM records of an entity, this is a complex application tool with revolutionary features to end result proper insertion of imported data in MSCRM 4.0.
- Best Practices were implemented in terms of CRM Custom Development for plugins, we have used Object Relational Mapping (N-tier Architecture)
- Data Analysis and integration was performed on Client CRM using Scribe Insight 7.0.1.
- Excellent Project Management Techniques used as defined by PMBOK/ PRINCE 2.
- Correspondence Views were developed using integration with ASP.NET Grid views to meet the complex requirement of the client.
- This project was Integrated with revolutionary Third-party scanning solutions like DYNANSOFT WEBTWAIN ActiveX scanning solution for the Automated letter Activity creation.
- Tools & Technologies used: CRM 4.0, Visual Studio 2010, SQL 2008 R2, Windows 2008 R2, Scribe 6.5.1 & 7.0.1, Dynamsoft Web Twain ActiveX
Services
Case Studies
Testimonials
Services
Case Studies
Testimonials
Testimonials
@vivekramakrishna Read More
ZiniosEdge have provided a valued service in helping Globalsoft lay foundations in India. Their flexible infrastructure solutions and their knowledgeable advice on local market practices have allowed us to stay focused on our business and its growth.
@AnkitSoni Read More
It was very nice time having been in touch with you while taking up our recent project for updating new database in Microsoft Dynamics. I would like to thanks and congratulate to you and your team who has performed very nice and swift action to fulfill this project in less time and efficient way.
Read More
We chose ZiniosEdge to build and implement AgriSys ERP for our business after exploring several standard products. It is a complete software which has most of the modules required for Seed industry.
Read More
“We have worked extensively with Zinios(now ZiniosEdge) over the past 3 years and have been delighted with their work. They have developed a CRM system in record time for us that replaced our old Capillary system resulting in large savings of a significant monthly subscription charge. There have been continuous improvements made to the system including a critical integration with a third-party POS that allowed all vouchers issued by MRL to be fully validated by the POS. This eliminated errors, misuse and also made us more GST efficient. I know Zinios (now ZiniosEdge) has been involved in many exciting and cutting-edge developments including AR (Augmented reality) projects that could find applications in the retail space”.
Previous
Next